What This Privacy Policy Actually Covers
This policy covers the account and payment data we handle when you open a wallet with Nagordola BD, deposit through bKash, Nagad or Rocket, and play in our lobby. We collect the details a payment rail needs to confirm a transaction — your mobile wallet number,
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transaction reference, and the OTP confirmation your bKash, Nagad or Rocket app generates when you approve a deposit. We do not sell this data to outside marketers, and we only share it with a payment partner or a support agent when it's needed to resolve a
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deposit or withdrawal query. When our payment gateway processes a bKash, Nagad or Rocket transaction, it may briefly hold your wallet reference on its own systems too — that step sits with the payment provider and follows their own data practice, separate from what we store.
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Because online gaming access depends on your local law and eligible regions, some data-handling steps — like extra verification on a first withdrawal — may differ depending on where you're logging in from. We keep session and device details, such as browser type, rough login location
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and app version on Android or iOS, mainly to catch unusual account activity, not to build a marketing profile. If you close your account, we retain the minimum transaction records needed for dispute resolution and then phase them out. You can always ask our support team
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what specific data is attached to your account and request a correction if something looks wrong.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.